privacy policy

Your privacy is important to us at Qylet



We are committed to protecting your personal information

Effective Date: January 1, 2025 | Last Updated: July 15, 2025


1. Introduction

Welcome to Qylet. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our restaurant POS software and related services.


🔒 Our Commitment


We will never sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.


2. Information We Collect


2.1 Account Information

When you create an account or use our services, we may collect:

  • Name, email address, and phone number
  • Business name and address
  • Payment information (processed securely through our payment partners)
  • Login credentials and account preferences

2.2 Restaurant Data

To provide our POS services, we collect and process:

  • Menu items, prices, and categories
  • Order and transaction data
  • Customer information (names, contact details, preferences)
  • Staff information and access levels
  • Table and reservation data

2.3 Technical Information

We automatically collect technical data including:

  • IP addresses and device information
  • Browser type and version
  • Usage patterns and app performance data
  • Log files and error reports

Data TypePurposeRetention PeriodAccount Information | Service provision and support | Account lifetime + 3 years
Transaction Data | Order processing and reporting | 7 years (compliance requirements)
Technical Logs | System optimization and security | 90 days

3. How We Use Your Information

We use your information to provide and maintain our restaurant POS services, ensuring smooth operations for your business. Our primary purposes include processing payments and transactions securely, providing comprehensive customer support and technical assistance when needed, and sending important service updates and notifications to keep you informed. We continuously work to improve our software and develop new features based on usage patterns and feedback. Security is paramount to us, so we use your information to ensure system security and prevent fraudulent activities. Finally, we process data as necessary to comply with legal obligations and regulatory requirements.


4. Data Security

We implement industry-standard security measures to protect your data:


4.1 Encryption

  • All data transmission is encrypted using SSL/TLS
  • Sensitive data is encrypted at rest using AES-256
  • Payment information is tokenized and never stored on our servers

4.2 Access Controls

  • Role-based access control for staff members
  • Multi-factor authentication for sensitive operations
  • Regular security audits and penetration testing

4.3 Infrastructure Security

  • Secure cloud hosting with leading providers
  • Regular security updates and patches
  • 24/7 monitoring and incident response

5. Data Sharing and Disclosure

We may share your information only in the following circumstances:


5.1 Service Providers

We work with trusted third-party service providers who assist us in operating our services:

  • Payment processors (Stripe, Razorpay)
  • Cloud hosting providers
  • Customer support tools
  • Analytics and monitoring services

5.2 Legal Requirements

We may disclose your information if required by law, court order, or to:

  • Comply with legal processes
  • Protect our rights and property
  • Prevent fraud or security threats
  • Protect the safety of our users


⚠️ Important Note


We will never sell your personal data to third parties for marketing purposes. Any data sharing is strictly limited to service provision and legal compliance.


6. Your Rights and Choices

You have the following rights regarding your personal data:


6.1 Access and Correction

  • View and update your account information
  • Request a copy of your personal data
  • Correct inaccurate or incomplete information

6.2 Data Portability

  • Export your restaurant data in standard formats
  • Transfer your data to another service provider

6.3 Deletion

  • Delete your account and associated data
  • Request removal of specific information (subject to legal requirements)

6.4 Communication Preferences

  • Opt out of marketing communications
  • Choose notification preferences

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze usage patterns
  • Improve our services
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.


8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.


10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying notices within our application

Your continued use of our services after any changes constitutes your acceptance of the updated policy.


11. Compliance and Certifications

We maintain compliance with relevant privacy laws and regulations, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Payment Card Industry Data Security Standard (PCI DSS)
  • SOC 2 Type II compliance


Privacy Questions?


Email:
 privacy@qylet.com